
FREQUENTLY ASKED QUESTIONS
You can fill the form at the end of our “Studio Rental” page, or send an e-mail directly to hello@storyinabox.pt to confirm availability and discuss details. To guarantee your booking, after receiving a confirmation email from us, you’ll need to make a pre-payment of 50% of the total value. Only then your booking is fully confirmed. The remaining 50% will be paid until the day of the booking.
Bookings should be made as early as possible to guarantee the availability of the space.
Of course, we’re happy to show you our space. However, the studio is not open to the public, meaning that if you plan on visiting the space, you will always need to schedule a visit with us before. Please send us an e-mail to hello@storyinabox.pt to check our availability to show you around.
Yes. Regular opening hours are 9am to 8pm. To book the space before or after, the price is 60€/hour.
Yes, bookings require at least 2 hours.
The booked hours include setup time, disassembling and cleaning. Because we might have back-to-back booked sessions it is imperative that you use only the time that you booked.
Yes, as long as there are no other bookings after yours, you’re welcome to extend your session, but you must confirm with us before. Extra hour fees will then apply.
Unfortunately, we cannot refund you for the time you booked and did not use, since we have reserved the space for you for the requested amount of time.
Please send us an email to hello@storyinabox.pt informing us of the new date you want to book the studio, so we can check availability and process the rebooking. If you postpone 5 working days or more before the session date you won’t be charged (you’ll just pay the remaining 50% on the new day you want to book). If you postpone 4 working days or less before the session you will be charged an extra 15%.
If you need to cancel please email us at hello@storyinabox.pt. If you cancel 5 working days or more before the session date you will only be charged 50% of the total value (corresponding to the pre-payment needed to confirm your booking). If you cancel 4 working days or less before the session you will need to pay the full amount.



